Subie.io (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (the “Site”) or use our services.
By using Subie.io, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when using our Site, registering an account, or interacting with our services. This includes:
a. Account Registration:
- Name
- Email address
- Profile picture (via Google or Facebook login, if applicable)
- Phone number
- Personal preferences (e.g., lifestyle preferences for property matches)
b. Property Listings:
- Property details (e.g., photos, amenities, dates of availability, pricing)
- Location data
c. Payment Information:
- Billing details and transaction data (processed securely through Stripe).
d. Community Interaction:
- Messages and interactions via our community platform powered by BuddyPress.
e. Automatic Data Collection:
We automatically collect certain information when you use our Site:
- Cookies and similar technologies (see Cookie Policy below)
- IP address
- Browser type and version
- Device information and usage patterns
2. How We Use Your Information
We use the information collected to:
- Facilitate property listings and searches.
- Match users with properties based on their preferences.
- Manage user accounts and profiles.
- Enable secure payments and process transactions.
- Provide and enhance our community features (e.g., messaging, groups).
- Improve the Site’s functionality and user experience.
- Send updates, marketing communications, or administrative emails.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data under the following circumstances:
- With landlords and tenants to facilitate property rentals.
- With service providers (e.g., hosting, payment processing, email delivery) to support our operations.
- For legal compliance if required by law or to protect our rights.
4. Data Retention
We retain your information as long as necessary to provide the services and comply with legal obligations. Upon request, we will delete or anonymize your data unless retention is legally required.
5. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Withdraw consent for data processing.
- Request data portability.
To exercise your rights, contact us at support@subie.io.
6. Security
We implement industry-standard security measures to protect your data. However, no system is entirely secure. We encourage users to take precautions to protect their accounts.
7. Cookie Policy
Subie.io uses cookies and similar technologies to enhance your experience and analyze website usage.
a. What Are Cookies?
Cookies are small text files placed on your device by our website. They help us remember your preferences and improve site functionality.
b. Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the Site.
- Performance Cookies: Help us understand how users interact with the Site.
- Functionality Cookies: Remember your preferences and settings.
- Targeting Cookies: Used to deliver personalized advertisements.
c. Managing Cookies:
You can control cookies through your browser settings:
- Disable or delete cookies.
- Block specific types of cookies.
Note: Disabling cookies may impact your ability to use certain features of the Site.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any data.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Subie.io
Email: support@subie.io